Privacy

db111 Privacy Policy — How We Handle Your Personal Data

db111 takes your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use db111, why we collect it, how we use it, who we share it with, and what rights you have over it. If you have questions, reach us at [email protected].

Last Updated: January 2025 SSL Encrypted Licensed Platform

Your data is never sold to third parties. db111 collects only what is necessary to operate your account, process payments, and keep the platform secure.

Six Things db111 Does to Protect Your Privacy

These are the core privacy commitments db111 makes to every player. The full details are in the policy sections below.

Data Minimisation

db111 only collects personal data that is genuinely necessary to operate your account, process your transactions, and comply with licensing requirements. We don't collect data for the sake of it — if we don't need it, we don't ask for it.

No Data Sales

db111 will never sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used only to provide and improve the db111 service, process payments, and meet our legal obligations. Full stop.

SSL Encryption

All data transmitted between your device and db111 is encrypted using industry-standard SSL/TLS protocols. Your login credentials, payment details, and personal information are protected in transit at all times.

Your Rights, Respected

You have the right to access, correct, or delete your personal data held by db111. You can request a copy of your data at any time. Requests are handled within 30 days. Contact [email protected] to exercise any of your data rights.

Defined Retention Periods

db111 does not keep your data indefinitely. Account data is retained for as long as your account is active and for a defined period after closure to meet regulatory requirements. After that, it is securely deleted or anonymised.

Marketing Opt-Out

db111 will only send you marketing communications if you have opted in. You can withdraw your consent and unsubscribe from all marketing emails at any time via your account settings or by clicking the unsubscribe link in any marketing email.

1Who We Are

db111 is an online casino platform operating at db111.co, designed for players in Bangladesh. When this Privacy Policy refers to "db111", "we", "us", or "our", it means the operator of the db111 platform. When it refers to "you" or "your", it means any person who visits, registers on, or uses db111 in any capacity.

db111 acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how db111 handles your data, contact us at [email protected].

Plain English: db111 is responsible for your data. We decide what we collect and why. This policy tells you everything about that.

2Personal Data We Collect

db111 collects personal data in two broad categories: data you provide directly, and data we collect automatically when you use the platform. Here is a breakdown of what falls into each category:

Category Data Collected When Collected
Identity Full name, date of birth, gender, nationality Registration & KYC verification
Contact Mobile number, email address Registration
Financial bKash / Nagad account number, transaction history Deposits & withdrawals
Verification Government-issued ID, proof of address KYC verification
Technical IP address, device type, browser, OS Every platform visit
Behavioural Games played, session duration, betting patterns During gameplay
Communications Support chat logs, email correspondence When you contact support

db111 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by responsible gaming obligations — for example, if you request self-exclusion or disclose a gambling problem to our support team.

3How We Collect Your Data

db111 collects your personal data through the following channels:

  • Direct input: When you fill in the registration form, complete KYC verification, make a deposit or withdrawal, or contact our support team.
  • Automated collection: When you visit db111, our servers automatically log technical data including your IP address, device information, and browsing behaviour on the platform.
  • Cookies and similar technologies: db111 uses cookies to maintain your session, remember your preferences, and analyse how the platform is used. See Section 6 for full details.
  • Payment providers: When you transact via bKash or Nagad, those providers share transaction confirmation data with db111 to credit your account.
  • Third-party verification services: For KYC purposes, db111 may use third-party identity verification services that cross-reference the documents you submit against official databases.

4Why We Use Your Personal Data

db111 uses your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was collected. The table below sets out our purposes and the legal basis for each:

Purpose Legal Basis
Creating and managing your db111 account Contract performance
Processing deposits and withdrawals Contract performance
Verifying your identity (KYC) Legal obligation
Preventing fraud and money laundering (AML) Legal obligation
Providing customer support Contract performance
Monitoring for responsible gaming concerns Legal obligation & legitimate interest
Sending transactional notifications Contract performance
Sending marketing communications Consent (opt-in only)
Improving platform performance and UX Legitimate interest
Complying with regulatory reporting requirements Legal obligation

Marketing: db111 will only send you promotional emails or SMS messages if you have explicitly opted in during registration or via your account settings. You can withdraw consent at any time.

5Who We Share Your Data With

db111 does not sell your personal data. We share it only where necessary, with the following categories of recipients:

  • Payment processors (bKash, Nagad): To facilitate deposits and withdrawals. These providers process your transaction data under their own privacy policies and are bound by financial data protection regulations.
  • Identity verification providers: Third-party KYC services that help us verify your identity documents. These providers are contractually bound to use your data only for verification purposes.
  • Game providers: Games on db111 are supplied by third-party studios. These providers may receive anonymised gameplay data for technical and audit purposes. They do not receive your personal identity data.
  • Regulatory and law enforcement authorities: Where required by our licensing obligations or by a valid legal request, db111 will disclose personal data to the relevant authority. We will notify you of such disclosures where legally permitted to do so.
  • IT and security service providers: Companies that help us operate, maintain, and secure the db111 platform. These providers act as data processors under our instruction and are bound by strict data processing agreements.

No third-party marketing: db111 never shares your contact details with third-party advertisers or marketing companies. Your mobile number and email address are used only for db111 communications.

6Cookies & Tracking Technologies

db111 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. Here is how db111 uses them:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
  • Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies: Help db111 understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling functional or analytics cookies will not affect your ability to use db111, but disabling essential cookies may prevent the platform from working correctly.

7Data Security

db111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

  • SSL/TLS encryption for all data in transit between your device and db111's servers.
  • Encryption of sensitive data at rest, including payment details and identity documents.
  • Role-based access controls ensuring that only authorised db111 staff can access personal data, and only to the extent necessary for their role.
  • Regular security audits and penetration testing of the db111 platform.
  • Two-factor authentication options for player accounts.
  • Automated monitoring for suspicious login activity and account access patterns.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your db111 account has been compromised, contact support immediately at [email protected].

Data Breach Notification: In the event of a personal data breach that poses a risk to your rights and freedoms, db111 will notify affected players without undue delay and will report the breach to the relevant regulatory authority as required by law.

8Data Retention

db111 retains your personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the purpose for which the data was collected and by our legal and regulatory obligations.

  • Account and identity data: Retained for the duration of your account and for 5 years after account closure, in line with AML regulatory requirements.
  • Transaction records: Retained for 5 years from the date of each transaction.
  • Support communications: Retained for 2 years from the date of the last interaction.
  • Technical and analytics data: Retained in anonymised or aggregated form for up to 2 years.
  • Marketing consent records: Retained for as long as you remain opted in, plus 1 year after opt-out to demonstrate compliance.

After the applicable retention period, your data is securely deleted or irreversibly anonymised. You may request early deletion of your data — see Section 9 for your rights.

9Your Privacy Rights

As a db111 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of all personal data db111 holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Restriction

Ask us to limit how we process your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Please note that some rights are subject to limitations. For example, db111 cannot delete transaction records that we are legally required to retain for AML compliance purposes. Where we are unable to fulfil a request in full, we will explain why.

10Children's Privacy

db111 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use db111 in any way.

If db111 discovers that a player is under 18, the account will be closed immediately, all balances will be forfeited, and any deposits made will be refunded to the original payment method after verification. If you believe a minor has registered on db111, please contact us at [email protected] immediately.

11Updates to This Privacy Policy

db111 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the "Last Updated" date at the top of this page will be revised.

For significant changes — such as a new category of data being collected or a new purpose for processing — db111 will notify registered players via email or an in-platform notification before the change takes effect. Continued use of db111 after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

We recommend reviewing this page periodically to stay informed about how db111 protects your privacy.

12Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way db111 handles your personal data, please get in touch:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon on any db111 page.
  • FAQ: Common questions are answered at /faq.

Data rights requests — such as access, rectification, or erasure — should be submitted by email with the subject line "Data Rights Request". We will acknowledge your request within 3 business days and respond in full within 30 days.

For related legal documents, see our Terms and Conditions and Responsible Gaming pages.

Safe & Secure

Play on db111 — Where Your Privacy Is Protected and Your Data Is Never Sold

db111 is Bangladesh's trusted online casino. SSL-encrypted, licensed, and built with your privacy in mind. Register in under two minutes using your mobile number and start playing with a 100% first deposit bonus up to ৳5,000.